Refund policy

Last Updated: October 9, 2026

Thank you for shopping with Andryka Home, operated by NICOLE ANDRYKA EV INC.

We accept return requests for both defective and non-defective products within 30 days of delivery, subject to the conditions outlined below. Eligible items must be new and unused. We also accept exchange requests under the conditions described in this policy.

1. Return Period

Return requests must be submitted within 30 days from the date the order is delivered.

To request a return or exchange, please contact us at:

Email: support@andrykahome.com

Please include your order number, the item involved, and the reason for your request.

Please contact us before mailing any item back so we can review your request and provide the appropriate instructions.

2. Return Conditions

Returned items must be in new, unused condition and meet the following requirements:

  • The item must not have been used or worn.

  • The item must not have been washed, cleaned, or altered.

  • The item must be free from stains, odors, damage, or signs of use.

  • Original packaging should be included when reasonably possible.

  • The item must be returned in the condition in which it was received.

For tablecloths, table runners, placemats, and other textile products, items that have been used, washed, stained, damaged, or altered are generally not eligible for standard returns.

If an item arrives defective, damaged, or different from what you ordered, please contact us so we can review the issue and determine an appropriate resolution.

3. Return Shipping Costs

For returns involving non-defective items, including changes of mind, incorrect size selection, or ordering the wrong item, the customer is responsible for the return shipping cost.

If an item is defective, arrives damaged, or was incorrectly shipped, please contact us at support@andrykahome.com before returning it. If the issue is confirmed to be attributable to us, we will provide an appropriate resolution and cover the applicable return shipping cost.

We do not charge a restocking fee for approved returns.

4. Return Instructions

Please contact us at support@andrykahome.com before mailing an item back. After reviewing your request, we will provide the applicable return instructions.

Customer Service Email: support@andrykahome.com

5. Exchanges

We accept exchange requests for eligible products.

To request an exchange, contact support@andrykahome.com within 30 days of delivery. Please include your order number, the item you received, and the item or variant you would like instead.

Exchange requests are subject to product eligibility and availability. The original item must be new and unused and meet the return conditions in this policy.

Please wait for our instructions before mailing the original item. If the requested replacement is unavailable, we will contact you to discuss the available options.

For exchanges caused by a defective, damaged, or incorrectly shipped item, we will review the circumstances and provide an appropriate resolution.

6. Refunds

Once we receive your returned item, we will inspect it to determine whether it meets the applicable return requirements.

If the return is approved, the refund will be issued to the original payment method.

For eligible standard returns, the refund generally covers the purchase price of the returned item. Original shipping charges are generally non-refundable for returns due to customer preference or incorrect item selection.

If a return results from a confirmed defect, damage, or fulfillment error attributable to us, we will review the applicable shipping charges as part of the resolution.

We do not charge a restocking fee for approved returns.

7. Refund Processing Time

For approved returns, we will initiate the refund within 5 days after the returned item has been received and the return has been approved.

The time required for the refunded amount to appear in your account may vary depending on your payment provider or financial institution. Additional processing time may be required after we initiate the refund.

If you have questions about your refund, please contact support@andrykahome.com.

8. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at:

Email: support@andrykahome.com

Please provide the following information when available:

  • Your order number

  • A description of the issue

  • Photos of the item and packaging, if applicable

Please contact us as soon as reasonably possible after delivery so that we can review the issue and determine an appropriate solution.

If the issue is confirmed to be attributable to us, we will provide an appropriate resolution and cover the applicable return shipping cost when a return is required.

9. Items Not Eligible for Standard Returns

Items that have been used, washed, cleaned, altered, stained, or damaged after delivery due to customer use are generally not eligible for standard returns.

Custom or personalized products may also be subject to additional restrictions where disclosed before purchase.

These restrictions do not limit any rights or remedies that apply under applicable consumer protection laws, including for defective, damaged, or incorrectly shipped products.

10. Final Sale Items

If a product is specifically identified as Final Sale on its product page or during checkout, it is generally not eligible for return unless it arrives defective, damaged, or incorrect, or otherwise qualifies for a remedy under applicable law.

11. Order Cancellation

If you need to cancel an order, please contact support@andrykahome.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order enters processing or shipping. Cancellation cannot be guaranteed once processing has begun.

If the order has already shipped, you may request a return or exchange in accordance with this policy, if eligible.

12. Contact Us

If you have questions about this Return and Refund Policy or need assistance with a return or exchange, please contact us:

Andryka Home
Operating Company: NICOLE ANDRYKA EV INC
112 N Warren Ave
Apollo, PA 15613
United States

Email: support@andrykahome.com