Refund policy
Thank you for shopping with Andryka Home, operated by NICOLE ANDRYKA EV INC.
We want you to be satisfied with your purchase. If you are not completely satisfied with an eligible item, you may request a return within 30 days of delivery, subject to the conditions below.
1. Return Period
Return requests must be submitted within 30 days from the date the order is delivered.
To request a return, please contact:
Please include your order number, the item you would like to return, and the reason for the return.
Items returned without contacting us first may not be accepted.
2. Return Conditions
To be eligible for a return, the item must:
- Be unused and unworn
- Not have been washed, cleaned, or altered
- Be free from stains, odors, damage, or other signs of use
- Include the original packaging when reasonably possible
- Be returned in the same condition in which it was received
For tablecloths, table runners, placemats, and other textile products, items that have been washed, used, stained, damaged, or altered are generally not eligible for a return unless the return is related to a product defect or an incorrect item sent by us.
3. Return Shipping Costs
For returns due to change of mind, incorrect size selection, ordering the wrong item, or other reasons not caused by us, the customer is responsible for the return shipping cost.
If the item is:
- Defective
- Damaged upon arrival
- Incorrectly shipped
- Missing due to a fulfillment error
please contact us at support@andrykahome.com before returning the item.
If the issue is confirmed to be caused by us, we will provide an appropriate return solution and cover the applicable return shipping cost.
4. Return Address
Do not send a return to the shipping address without first contacting us.
After your return request has been reviewed and approved, we will provide the appropriate return instructions and return address.
Customer Service:
support@andrykahome.com
NICOLE ANDRYKA EV INC
112 N Warren Ave
Apollo, PA 15613
United States
5. Refunds
Once we receive your returned item, we will inspect it to determine whether it meets the return requirements.
If the return is approved, the refund will be issued to the original payment method.
For eligible standard returns, the refund generally includes the purchase price of the returned item.
Original shipping charges are generally non-refundable for returns caused by customer preference, including change of mind or incorrect item selection.
6. Refund Processing Time
After the returned item has been received and approved, we will initiate the refund.
The time required for the refunded amount to appear in your account depends on your payment provider or financial institution.
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us at:
Please provide:
- Your order number
- A description of the issue
- Photos of the item and packaging when applicable
Please contact us as soon as reasonably possible after receiving the order so that we can review the issue and provide an appropriate solution.
8. Exchanges
We currently do not guarantee direct product exchanges.
If you need a different item, size, or variant, you may contact us at support@andrykahome.com to discuss the available options.
Depending on the circumstances, you may need to return the original item and place a new order.
9. Non-Returnable Items
The following items are generally not eligible for return unless they arrive defective, damaged, or incorrect:
- Items that have been used
- Items that have been washed or cleaned
- Items that have been altered
- Items damaged after delivery due to customer use
- Custom or personalized products
10. Final Sale Items
If a product is specifically identified as Final Sale on the product page or during checkout, it is not eligible for return unless the item arrives defective, damaged, or incorrect.
11. Order Cancellation
If you need to cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate cancellation requests before the order enters processing or shipping.
Once an order has been shipped, it may no longer be possible to cancel the order. In that case, the applicable return policy will apply.
12. Contact Us
If you have questions about our return or refund policy, please contact us:
NICOLE ANDRYKA EV INC
112 N Warren Ave
Apollo, PA 15613
United States
Email: support@andrykahome.com